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Frequently Asked Questions

Web Design, SEO, Digital Marketing and Hosting

The questions we get asked most

Do I need a website and what would it do for me?

A website is a way for you to reach millions of people for very little investment. It is a way of providing information about your business 24 hours a day to your potential customers, as well as providing an extra marketing channel to reach them. There are always methods you can use to grow your business throuh a website.

My business is small what will a website do for me?

If a customer wants to knoww your opening times at 11 o'clock at night they can visit your website to find them conveniently. By answering lots of common questions on your website you can cut down the amount of time answering phone calls to do other things within your business saving you time and money in the long run.

How much does a website cost?

Every website is unique and as a result each one has a different cost to produce. We will have a chat with you about what your requirements are and provide a broken down quotation for you based on the features you need.

If I ask for a quote, what happens next?

We will have a discussion with you to work out your exact requirements. From there we will make recommendations on what we believe will work best for you along with some prices. It is then up to you if you want to place an order with us to develop your website.

Are there any hidden costs?

No. We agree a fixed price with you which is written down in the quotation you sign off for the work we will deliver. The only extra cost would be for the addition of features outside the original agreed specification. An hourly fee for additional work is noted in your order sheet, or additional work can be quoted as a separate project.

Will my website show up in Google?

Yes. We design websites to be search engine friendly and submit to the most popular ones upon completion. We cannot guarantee how well a website will perform in Google as there are many other factors to consider. To make a website perform well in Google is quite time consuming, so we do offer an extra service for SEO and online marketing to help your website perform better. You can request this service as part of the quotation for your website.

How long will it take to complete my website?

This depends on the scale of the project. Larger projects take more time to complete. If you have a realistic deadline we will do our best to meet it, although this will largely depend on how efficiently you can supply everything we need from you throughout the project.

What is a domain name?

In most simple terms a domain name is the address somebody will type in to their internet browser to view your website. For example www.softsyncsolutions.co.uk. It is important to have a domain name that is descriptive of your business and people will remember.

What is web hosting?

Web hosting is essentially the rental of space and resources on a server to host your website on the internet. Prices can vary based on how reliable the server is, how much space you require, how popular your website is likely to be and whether you are licensing any software you need to operate your website. Every website needs to have a web hosting package in some form and we will help to find the right solution for you.

Will I be in control of my website?

We can implement a contnent management system with any website we build. This would give you as much control as you wish to have over pages, content and images across the website.

What is a content management system (CMS)?

A Content Management System (CMS) allows you to add or change certain elements on the website such as text and images. It can be an effective way to maintain a blog or prices in a shop as well as many other possibilities. You can read more about the Content Management Systems we use.

Do I need special software or skills to use your content management system?

No. As long as you can use a word processor such as Microsoft Word then our content management system is easy to use. We will provide full training and support to help you feel more at ease with updating your website.

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